North Salem MSHS attendance error reports all students as absent

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North Salem Middle School / High School parents got a scare Thursday when an email was unintentionally sent to families alerting them that their students were absent.

An automated email message from an MSHS attendance alias sent just after 11:30 a.m. said:

The purpose of this attendance report is to inform you about [your student’s] daily attendance. It appears that [your student] was absent from school today. We would like to help you and your student in any way we can to alleviate this attendance concern. Any time a student is absent, it is a concern to us, since absences cause a student to miss significant instruction and learning opportunities at school. We encourage you to call the attendance secretary of NORTH SALEM CENTRAL SCHOOL DISTRICT at 914-669-5414 x 2165 to excuse this absence. We are eager to help your student in any way we can.

The district’s phone lines were busy immediately following the email, likely due to parents calling to confirm that the students they thought had arrived at school safely this morning were in fact there.

By 11:45, the district sent a text message to parents that read:

“An unintentional attendance message went out in error to the entire school district. Please disregard this message.”

At 11:52, Dr. Kate Murphy, Assistant Principal of the MSHS, followed with an email to families:

Dear Parents / Guardians,
An unintentional attendance email was sent to the entire middle / high school rather than the intended recipients. We are working to correct this as soon as possible.
If students are absent the main office will follow through with those families directly.
Sorry for the confusion,

Dr. Murphy

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